1. General Information
By booking lessons with me (Célina Holzinger), you agree to the following terms and conditions. These terms outline the agreement between you (the student) and me (the tutor) regarding payment, scheduling, and lesson policies.
2. Payment Terms
- Lessons are available as a 20-lesson package priced at 1200€ and a 10-lesson package priced at 650€ or 70€/h.
- Each lesson has a duration of 50 minutes.
- Payments must be made in advance via bank transfer or payment link.
- If you require an invoice, please provide your full name and address.
3. Scheduling and Cancellations
- Students have the flexibility to schedule their lessons at their convenience.
- All lessons will be conducted via Google Meet, Skype, or Zoom, based on the student’s preference.
- A 48-hour notice is required for cancellations or rescheduling.
- Lessons canceled with less than 48 hours’ notice will be charged in full and not refunded or rescheduled.
4. Refund Policy
- Once a payment is made, refunds will not be provided, except in exceptional circumstances at my discretion.
- Unused lessons from a purchased package must be completed within six months from the date of purchase.
5. Technical Requirements
- Students must ensure they have a stable internet connection and a working microphone/camera for online lessons.
- Technical issues on the student’s side (such as poor internet connection) do not qualify for rescheduling or refunds.
6. Tutor Responsibilities
- I will provide structured lessons tailored to the student’s needs and goals.
- Lesson materials may be provided digitally where necessary.
7. Student Responsibilities
- Students must attend lessons on time and be prepared.
- Active participation and engagement are expected to ensure progress.
- If a student is late, the lesson time will not be extended beyond the scheduled end time.
8. Data Protection
- Any personal data (such as full name and address for invoicing) will be handled confidentially and used only for administrative purposes.
By proceeding with a lesson booking, you confirm that you have read, understood, and agree to these terms and conditions.
If you have any questions or require further clarification, feel free to reach out to me.